Siffi puts data first. This report analyses 2025 platform data from software and IT organisations — covering 2,100+ employees across the sector's deepest sustained engagement of any vertical, with clinical insights, department-level findings, and a validated economic impact model built for knowledge-work businesses.
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Highest Clinical Intensity
~20% activation across 2,100+ employees with an average of 9.2 sessions per user — the deepest sustained therapeutic engagement of any industry vertical analysed.
Therapy Preference
88% of sessions are with licensed psychologists or psychotherapists. The 12% coaching share reflects the sector's growth culture, yet clinical need overwhelmingly dominates actual demand.
Cognitive Load Gap
Clinicians identify cognitive problems and burnout far more than employees self-report — many engineers and IT professionals normalise cognitive strain as "part of the job," missing the clinical signal beneath it.
Engineering Leads Demand
Engineering teams account for 42% of platform usage and show the deepest per-user engagement. Operations and product roles also carry disproportionate mental health burden relative to headcount.
Validated ROI of 5.4–7.8×
For a 500-person software & IT organisation, the estimated annual economic impact is EUR 110,000–159,000. Knowledge-worker presenteeism is the single largest value driver in the model.
Silent Burnout
In software & IT, burnout presents not as visible crisis but as quiet disengagement, motivational decline, and presenteeism — eroding output among the highest-value people without triggering standard warning signals.
The Gender Gap
~65% of users are female, ~35% male — notable given tech workforces skew heavily male, particularly in engineering and DevOps roles. Male employees are structurally underserved by self-referral models.
Deep Return Rates
85% of software & IT users return for a second session, and 73% continue beyond three — confirming sustained therapeutic relationships rather than one-off curiosity or crisis consultations.
Access the complete findings, department breakdowns, ROI methodology, and software & IT-specific recommendations from our 2025 Workplace Wellbeing Report.
Want to learn more about how Siffi can support your team? Reach out to us for more information about our wellbeing platform.