The access gap isn’t a people problem — it’s a design problem. Modern mental health infrastructure changes the math. See exactly how.
These aren’t edge cases. They’re built into every traditional EAP model.
Access Friction Kills Usage
Employees must call a helpline, get a referral, and navigate a multi-step registration — just to speak to someone. Most don’t bother.
Crisis-Only, Not Preventive
EAPs activate after a problem escalates. There’s no coaching, no self-guided tools, no early intervention — only crisis response.
No Employer Visibility
You pay per employee but can’t see who’s using it, what’s working, or what your ROI is. You’re flying blind on a major budget line.
A data-backed comparison across the metrics that matter most to HR leaders.
| Criteria | Traditional EAP | Siffi Platform |
|---|---|---|
| Utilization Rate |
Low 2–5% average. Most employees never access the service. |
High 45,6% activation in 14 days at Entain. Avg 15–45% across clients. |
| Access Speed |
Slow Phone call → referral → registration → 5–15 day wait. |
Instant One click. Same-day access. No referrals, no pre-approvals. |
| Language Coverage |
Limited Typically 1–2 languages. Global teams underserved. |
Global 150+ providers across 40+ languages. 24/7, any time zone. |
| Prevention & Coaching |
None Crisis response only. No coaching, no self-guided tools. |
Full spectrum Prevention → coaching → therapy. All in one platform. |
| Employer Dashboard |
None No real-time data. No utilization tracking. No ROI reporting. |
Real-time Live activation dashboard. Monthly reports. SEIC ROI model. |
| Pricing Model |
Perverse incentive Per-employee-per-month. Provider profits when fewer use it. |
Aligned Usage-based or per-employee. Pilot scales to your team size. |
| Measurable ROI |
Unclear Industry says $3–10 per $1 invested. Your EAP can’t prove it. |
Proven 6,2x ROI measured at Entain using SEIC methodology. Your data in 90 days. |
Most EAPs point to generic studies. Siffi measures your ROI directly using the SEIC methodology — absenteeism reduction, productivity gain, turnover impact.
At Entain, a 620-person team saw 45,6% activation in 14 days and a 6,2x return. Your pilot generates the same level of data.
620 employees. 45,6% activation in 14 days. 6,2x ROI. Full methodology included.
Real feedback from people ops and HR leaders at companies of 50 to 2,000+.
“When I saw the platform, I thought, this is brilliant, this is exactly what we need. It gives our employees that release, as they can just log on and find the right person to talk to in the language they feel most comfortable in, which is key when you have employees worldwide.”
Sarah Halpenny Conroy
“Siffi stood out to us for its flexible and inclusive approach to employee wellness. Their easy booking system and personalized support make it simple for our global team to access well-being resources whenever they need them. It’s a partnership that truly supports the diverse needs of our workforce.”
Ann-Marii Lääne
“Partnering with Siffi has been a game-changer. In today’s fast-paced world and work-life blend, prioritizing team members’ mental health is crucial to any company’s success. Siffi has seamlessly provided coaching and mental health support, making it easily accessible and user-friendly.”
Hanna Tiits
“The benefit of accessing top notch therapists worldwide in a matter of minutes is what makes Siffi so great. Testlio sees Siffi as a valuable partner to nurture the wellbeing and productivity of our people. Our global team loves it!”
Moonika Oras
No IT project. No procurement marathon. Three steps and your team has full access.
Whether you want to understand the problem, calculate the cost, or just run a pilot — pick where you’re at.
A 2-minute self-assessment revealing where your organisation stands — and what to prioritise. No email, no commitment.
See what poor mental health is costing your business — and what Siffi’s impact could be at your team size. Data in 30 seconds.
Full platform access for your team. Monthly reports. 90-day ROI measurement. No long-term commitment, no IT setup.
Things people ask before making the switch.
Stigma plays a role, but it's not the main driver. Access friction is. Most EAPs require a phone call, a referral, and a wait of 5–15 days before a first session. By the time help is available, many employees have moved past the moment they needed it — or simply given up. Siffi removes that friction entirely with one-click, same-day access.
Book a free 30-minute consultation — no commitment, just a conversation about your team.
Book a free 30-minute consultation — no commitment, just a conversation about your team.
“It was a surprise how fast and seamlessly Siffi was able to start providing the service to all of Entain’s employees,” says Oleg. “It really is as simple as a click, and it’s done. We saw employees immediately start using Siffi across all of our locations.”
Oleg Karpušenko Head of Human Resources, Enlabs