Mental health solutions for Insurance teams

Reduce burnout-driven attrition — giving claims handlers, underwriters and sales teams access to mental health professionals in their own language. Built for the emotional demands of insurance.

98,8%
of 20,000+ users report positive changes in their daily lives and work after using Siffi.
Siffi Digital Platform for Employee Mental Wellbeing

We are trusted by many industries:

Why HR leaders chose Siffi

The weight of other people's worst days

Insurance professionals absorb the emotional impact of policyholders at their most vulnerable — accidents, bereavements, disasters. Over time, that weight accumulates invisibly. And it shows up in your absence rates, attrition, and team morale.

72%

of insurance claims and customer-facing staff report high or very high levels of emotional exhaustion

Processing distressing claims day after day — from bereavements to total losses — leads to cumulative secondary trauma that standard HR programmes are simply not equipped to address. The problem is real, measurable, and largely unspoken.

Source: CIPD / Insurance Industry Wellbeing Survey, 2023
Coaching and Therapy

Secondary Trauma in Claims Handling

Claims handlers routinely process deaths, injuries and financial ruin. Repeated trauma exposure builds silently — erupting as sudden burnout, withdrawal, or unexpected resignation.

Counselor Chat

Sales Targets & Commission Pressure

Sales teams face relentless quota pressure with compensation tied to performance. Targets, rejection and pipeline uncertainty quietly erode wellbeing across your entire commercial workforce.

Team and Leadership

Regulatory Complexity & Compliance Anxiety

Solvency II, IFRS 17 and evolving FCA requirements place constant demands on underwriters, actuaries and compliance teams. The cost of errors is existential — and that pressure is felt every day.

Siffi is purpose-built for organisations where the emotional demands never ease. We understand insurance — because we built the platform for industries where people carry other people’s burdens.

Free assessment

How ready is your organisation?

Take a quick self-assessment to discover where your company stands on mental health readiness — and get actionable recommendations.

Take the 2-minute assessment
2 minutes No email required
Your score ? Find out now

$5–7K

Annual cost per employee from burnout-related absenteeism, presenteeism and turnover in insurance organisations

CIPD / Deloitte Reports

35%

Lower absenteeism at insurance companies with structured mental health and resilience programmes in place

WHO / McKinsey

4:1

ROI — every $1 invested in mental health returns $4 in reduced claims costs, productivity and retention

WHO

Start with a 90-day pilot — zero risk

Test Siffi across a claims team, sales floor or underwriting department before rolling out company-wide. See real adoption data and measurable ROI within 90 days.

Siffi Mobile Application

What HR leaders gain with Siffi

Purpose-built features that understand the unique challenges of the Insurance industry.

Trauma-Informed Therapy & Coaching

Therapists trained in secondary trauma and vicarious stress — built for claims handlers and customer-facing staff who absorb policyholder distress daily.

Multilingual Support in 40+ Languages

Every employee — across every European market — accesses culturally sensitive support in their native language.

Instant Counsellor Chat (24/7)

After difficult claims calls, renewal pressure, or regulatory deadlines — a qualified professional is one message away, at any hour, in any language.

Solvency II & Regulatory Alignment

Documented wellbeing programmes aligned to Solvency II operational risk, IFRS 17 reporting, and FCA/NCA conduct expectations.

HR Analytics & Wellbeing Dashboard

Spot burnout hotspots by department, product line, or location — before absence spikes and talent walks out the door.

Fast HRIS Integration

Works with BambooHR, Personio, SAP SuccessFactors, Workday and 30 more — get everyone from claims to actuarial up and running in days.

Trusted by leading organisations worldwide

HR teams trust us because they see the impact – and so do leaders at every level.

Highlight - disain element

“It was a surprise how fast and seamlessly Siffi was able to start providing the service to all of Entain’s employees,” says Oleg. “It really is as simple as a click, and it’s done. We saw employees immediately start using Siffi across all of our locations.”

Oleg Karpušenko Head of Human Resources, Enlabs
Entain Testimonial

“When I saw the platform, I thought, this is brilliant, this is exactly what we need. It gives our employees that release, as they can just log on and find the right person to talk to in the language they feel most comfortable in, which is key when you have employees worldwide.”

Sarah Halpenny Conroy Director of People Operations, IGG
Nexoom Testimonial

“Siffi stood out to us for its flexible and inclusive approach to employee wellness. Their easy booking system and personalized support make it simple for our global team to access well-being resources whenever they need them. It’s a partnership that truly supports the diverse needs of our workforce.”

Ann-Marii Lääne DEI Programs & Events Manager, RSI
RSI testimonial

“Partnering with Siffi has been a game-changer. In today’s fast-paced world and work-life blend, prioritizing team members’ mental health is crucial to any company’s success. Siffi has seamlessly provided coaching and mental health support, making it easily accessible and user-friendly.”

Hanna Tiits HR manager, Europe, Starship Technologies
Starship Testimonial

“The benefit of accessing top notch therapists worldwide in a matter of minutes is what makes Siffi so great. Testlio sees Siffi as a valuable partner to nurture the wellbeing and productivity of our people. Our global team loves it!”

Moonika Oras People Experience Specialist, Testlio
Testlio Testimonial
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How it works — for HR, instantly

Get your entire organization up and running in days, not months.

Quick setup

Integrate with your HRIS and launch within days. No lengthy procurement process required.

Employee onboarding

Personalised invites to all teams — claims, underwriting, sales, actuarial and operations.

Engagement tools

Monitor adoption and wellbeing trends across your entire insurance organisation in real time.

Data power

Real-time analytics on usage, wellbeing impact and measurable ROI — delivered to your HR dashboard.

Global reach 30+ countries, 40+ languages

Your teams carry others’ worst moments. Let’s help them carry it sustainably.

Book a free 30-minute consultation — no commitment, just a conversation about your team.

Your teams carry others’ worst moments. Let’s help them carry it sustainably.

Book a free 30-minute consultation — no commitment, just a conversation about your team.

Siffi Book a Consultation