Tackle burnout-driven attrition head-on — connecting every employee with mental health professionals in their own language. Purpose-built for the always-on demands of telecommunications.
Telecommunication professionals carry the infrastructure the world depends on. From network operations centres to field engineers working alone in remote locations — the pressure of keeping everything connected is constant, invisible to leadership, and deeply personal to the people bearing it.
of telecom employees report moderate to high work-related stress — with NOC and customer-facing teams reporting the highest rates of all
The combination of 24/7 uptime obligations, high-volume customer escalations, and the accelerating demands of 5G transformation has created a workforce under sustained psychological pressure that conventional HR programmes cannot adequately address.
24/7 NOC Pressure & Outage Stress
NOC teams carry the psychological weight of infrastructure that must never fail. Major outages create acute stress layered on chronic shift-work fatigue — accumulating without relief or recognition.
Field Engineer Isolation & Lone Working
Field engineers work alone on masts, in exchanges and remote locations. Physical isolation, irregular hours and zero peer support create significant mental health risk that goes almost entirely unaddressed.
5G Transformation & Technology Anxiety
The shift to 5G, cloud-native networks and AI is reshaping roles faster than employees can adapt. Fear of redundancy, pressure to reskill and deep uncertainty create chronic background anxiety across entire workforces.
Siffi is purpose-built for organisations where the infrastructure and the people who maintain it both need to stay connected. We understand telecom — because we built the platform for industries where uptime pressure never eases.
Take a quick self-assessment to discover where your company stands on mental health readiness — and get actionable recommendations.
Take the 2-minute assessmentAnnual cost per employee from burnout-related absenteeism, presenteeism and turnover in telecoms organisations
Gallup / CIPD Telecom Reports
Lower voluntary attrition at telecoms companies with structured employee mental health and resilience programmes
WHO / MCKINSEY
ROI — every $1 invested in mental health returns $4 in productivity, service quality and retention savings
WHO
Test Siffi across your NOC, a field operations team, or a customer service centre before rolling out company-wide. See real adoption data and measurable ROI within 90 days.
Purpose-built features that understand the unique challenges of Telecommunications
During overnight shifts, post-outage stress, or difficult escalations — a qualified professional is ready immediately, in their language, on their schedule.
Specialist coaches trained in shift rotations and lone working — built for NOC operators and field engineers who slip through standard wellbeing nets.
Siffi’s fully private model removes the stigma barrier entirely — employer access to individual data is zero, always.
Every employee, across every market, gets support in their native language. No one is left without culturally sensitive care.
Anonymised insights help People teams spot burnout hotspots by function, site, or shift — before they escalate into absences and attrition.
Works with SAP SuccessFactors, Workday, BambooHR, Personio and 30 more — for teams of 500 to 50,000 across multiple markets.
HR teams trust us because they see the impact – and so do leaders at every level.
“When I saw the platform, I thought, this is brilliant, this is exactly what we need. It gives our employees that release, as they can just log on and find the right person to talk to in the language they feel most comfortable in, which is key when you have employees worldwide.”
Sarah Halpenny Conroy
“Siffi stood out to us for its flexible and inclusive approach to employee wellness. Their easy booking system and personalized support make it simple for our global team to access well-being resources whenever they need them. It’s a partnership that truly supports the diverse needs of our workforce.”
Ann-Marii Lääne
“Partnering with Siffi has been a game-changer. In today’s fast-paced world and work-life blend, prioritizing team members’ mental health is crucial to any company’s success. Siffi has seamlessly provided coaching and mental health support, making it easily accessible and user-friendly.”
Hanna Tiits
“The benefit of accessing top notch therapists worldwide in a matter of minutes is what makes Siffi so great. Testlio sees Siffi as a valuable partner to nurture the wellbeing and productivity of our people. Our global team loves it!”
Moonika Oras
Get your entire organization up and running in days, not months.
Book a free 30-minute consultation — no commitment, just a conversation about your team.
Book a free 30-minute consultation — no commitment, just a conversation about your team.
“It was a surprise how fast and seamlessly Siffi was able to start providing the service to all of Entain’s employees,” says Oleg. “It really is as simple as a click, and it’s done. We saw employees immediately start using Siffi across all of our locations.”
Oleg Karpušenko Head of Human Resources, Enlabs