New Report · 2025

Siffi's iGaming Workplace
Wellbeing Report 2025

Siffi puts data first. In the fast-paced world of iGaming, "business as usual" is highly demanding. It is a unique ecosystem where technical precision meets high-pressure customer support, creating a distinct clinical profile for its workforce.

That is why we are publishing our dedicated iGaming Workplace Wellbeing Report.

Use the form below to get your copy of the full analysis.

Our Main Takeaways

Highest Engagement

iGaming employees demonstrate the deepest engagement of any vertical, averaging 7.9 sessions of therapy and coaching per user.

The "Burnout Gap"

A significant disconnect exists between employee self-perception and clinical reality — clinicians identify burnout far more frequently than staff self-report it.

Clinical Care Preference

When given the choice, 91% of employees opt for licensed psychologists or psychotherapists over performance coaching.

Rapid Activation

Removing barriers like stigma and wait times leads to a ~59% activation rate — nearly 10× the utilisation of traditional, reactive programs.

Measurable Economic Impact

The report validates a return of 6.2× – 8.6× for every EUR invested, driven largely by reductions in turnover and presenteeism.

Departmental Hotspots

Demand is highest in Technology (32%) and Player Support (18%), highlighting a disproportionate burden on technical and customer-facing teams.

Gender Disparity

While the industry skews male, 71% of platform users are female — suggesting traditional self-referral models may be underserving male staff.

Anxiety as a Productivity Killer

Anxiety remains the #1 self-reported condition, driving employees who are physically present but cognitively impaired — a costly hidden burden.

Download the Full Report

Discover the five structural practices that drive effective mental health strategies in iGaming — and learn how leading operators are putting them into practice.


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