Benchmark Report · 2025

State of Workplace
Wellbeing 2025

Siffi puts data first. This benchmark report analyses 2025 platform data from 50+ organisations across nine industry verticals — drawing on session-level data, clinical insights, and a validated economic impact model to reveal what workplace mental health really looks like at scale.

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Our Main Takeaways

Record Activation

Platform activation rate of ~69% — more than 10× the 4–6% utilisation typical of traditional EAPs — showing digital-first delivery fundamentally changes access.

Deep Engagement

Average engagement of 6.4 sessions per user, with 57–86% of users returning for two or more sessions — signalling genuine therapeutic relationships, not one-off usage.

Therapy Preference

~91% of sessions are with licensed psychologists or psychotherapists. Only 9% are coaching — a ratio that holds regardless of industry, size, or geography.

Anxiety–Stress–Burnout Triad

Anxiety, stress, and burnout consistently rank as the top three presenting conditions across both user self-reports and clinician diagnostic tags in every vertical.

Validated ROI of 6–9×

Economic impact validated at 6–9× ROI per EUR invested, with turnover cost avoidance accounting for approximately 75% of total value generated.

Burnout Detection Gap

Clinicians identify burnout far more frequently than employees self-report it. Engagement surveys likely understate severity — clinical data provides a more accurate diagnostic layer.

The Gender Gap

~71% of users are female, yet men who do activate show deeper engagement — 82% male return rate vs. 76% female. The gap is an access problem, not an engagement one.

Departmental Demand

Customer-facing and operations teams generate the highest demand across all verticals. Technology and engineering show the deepest per-user engagement of any function.

Download the Full Report to Learn More

Access the complete findings, industry vertical breakdowns, methodology, and HR recommendations from our State of Workplace Wellbeing 2025 Benchmark Report.

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Want to learn more about how Siffi can support your team?  Reach out to us for more information about our wellbeing platform.